Am I around?
When I am online, offline or in a meeting, in your own time. Book a call, or check whether now is a good moment to ring.
Right now
Checking….
Reading my calendar
This week
Meetings show as busy and time away as offline. What each one is stays private. Green is free, and a quick call then is fine. Hover a bar for the hour.
Days on and off
Green days I am working. Dark days I am offline, and messages wait until I am back.
September 2026
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October 2026
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Book a call
Forty-five minutes, by video or phone. Pick the region you are in.
Australia, New Zealand and Asia
From midday Hobart time. Callers in Australia and New Zealand can ask for a phone call back.
Book (APAC) (opens in a new tab)Europe and the eastern US
Video calls between 8:30 am and 5 pm Western European time (UTC+1).
Book (EU / US) (opens in a new tab)
Questions
A client with a critical outage? Emergency support is for you.
Can I book a call from outside Australia?
Yes. Pick your region and choose Google Meet or Zoom. If you would rather talk by phone, calls outside Australia and New Zealand run over WhatsApp, so include your number with its country code (+44, +64 and so on).
When are you available?
I work ten days on and four days off: Monday to the following Wednesday, then offline from Thursday to Sunday. On working days I take meetings from about 11:30 am to late evening, Hobart time, with a break for dinner. The availability page shows the days and hours as they stand.
How does emergency support work?
The emergency support form escalates a critical issue, such as a site or app outage or a security or data breach, for clients with an active Master Service Agreement. I am notified at once; if I have not acknowledged it within five minutes it goes to a colleague in Australia. After hours it is actioned only where your agreement includes extended support. It is not for booking urgent calls. The terms set out the rest.
I am a client. How do I manage my account?
Through the NEOBADGER portal: your hours, quotes and shared documents. If you have an agreement but no access yet, request it here with the email address you receive NEOBADGER correspondence on.