Emergency support
For a critical outage with no workaround, when you need me and my partners now.
Before you raise a request
- Critical outages only. Use this form only when something critical is down and there is no alternative or workaround.
- Active clients only. Only clients with an active Master Service Agreement with NEOBADGER PTY LTD may use it.
- Highest priority. Every request is raised at the highest priority and escalated between my partners and me. If I have not acknowledged it within five minutes, it goes to a colleague in Australia.
- Misuse costs. A request for something that is not critical counts as misuse. Repeated misuse can mean extra charges or losing access to this channel.
I understand, raise a request (opens in a new tab)Not an emergency? Book a call